FAQ

Do We Ship Worldwide?

No we ship to the following countries: U.K., U.S. Canada, and Australia

Item out of stock on the site. What should I do and how often do you restock?

Good news! We get new items frequently, especially our most popular items. I am an international customer and I am not sure how much I'll be charged for a purchase.

Imperial Wardrobe is proud to service our customers from all over the world! All pricing on our site is in USD, the conversion rate would depend on your issuing credit card company being used on the transaction.

 

What payment methods do you accept?

Imperial Wardrobe offers a variety of payment options. We accept Visa, MasterCard, Discover and American Express cards. We also take PayPal.

 I placed an order, but never received a confirmation email.

If you do not receive an email from Imperial Wardrobe within hours of placing your order and it’s not in your Spam folder, the email address on file is most likely spelled incorrectly. Please contact our Customer Care via email or phone for assistance to update your order.

 How long after I place my order will it ship?

Orders are shipped Monday through Friday, excluding weekends and holidays. It may take up to 24 hours for an order to be processed. Kindly note shipping may be delayed by our verification team if confirmation is needed for the order.